Housing - Case Study 2018

By nclcadmin, Wednesday, 12th June 2019 | 0 comments
Filed under: Housing, Case Studies 2018.

Discrimination under the Housing Assistance Grounds


The client attended CLM’s Thursday night clinic in relation to her housing situation. The client had been living in private rent accommodation for more than six months. A number of tenants lived in this property. She found this property online and dealt with another tenant in the household at all times. She never met the landlord. During her time in this property, she became ill and was unable to work. She applied for the Housing Assistance Payment (HAP) and asked for assistance from her landlord to apply. She was provided with the details of a letting agent by the other tenant. She attended the letting agent’s offices and tried to contact the office on a number of occasions. She was told by the letting agents that they were awaiting proof of ownership from the landlord. However, this documentation was never provided and the delays continued.The client was being put under increased financial pressure and was unable pay her rent. When she stopped paying her rent, she received an eviction notice and ultimately left the property to live with family.

CLM’s input

CLM issued an ES1 notification form on behalf of the client notifying the letting agent, the landlord and all other parties involved that the client was considering submitting a complaint under the Equal Status Acts on the grounds that her eviction from the property was a result of her attempts to access the Housing Assistance Payment Scheme amounting to a discrimination in breach of the Equal Status Acts. When no response was received, CLM submitted complaint forms on her behalf. CLM represented the client at the Workplace Relations Commission mediation and adjudication hearing where the case was ultimately settled at hearing.


When the client first attended the clinic, she was going through very stressful period in her life. With the assistance of CLM, the client was able to make a complaint under the Equal Status Acts and to have the discrimination that she suffered addressed.

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