“When I called every call was dealt with immediately. There was great communication
form the office. I don’t think I would have been housed as quickly without Caroline’s
“CLM and Caroline were brilliant, we couldn’t have done anything ourselves. We were
in a desperate situation and got nowhere with the Council. Caroline’s help changed
everything. Caroline and Lourde were helpful and nice and we are very grateful for their
help. We couldn’t thank Caroline enough”
"Caroline was brilliant she gave me so much help. I can only say she was fantastic. I could not have dealt with this on my own."
The clients I refer to the service are among the most vulnerable in society, and in my dealings with CLM I have found Caroline to be a person with great heart and understanding for these clients and a deep commitment to work with them to resolve whatever legal issue is in question. Alongside that she brings her consummate professionalism, infinite patience and clarity of mind to get to the core of the issue at hand. Clients I have referred to the legal advice clinics also report her to be very helpful and kind in their dealings with her, and have found the service to be very valuable to them.
"I can’t recommend this service highly enough. I have both referred clients to the service and have sought advice myself on many occasions. With any contact I have had with CLM I am met with courtesy and professionalism, and a willingness to go the ‘second mile’ to be helpful, both by Lourde and Caroline and any other staff I encounter."
"There is no way we could have known how to deal with this without Caroline’s help. Only
for her there is no way our son would be in school now."
"I was delighted with the help I got from Caroline I wouldn’t have known what to do on
"Caroline and CLM got me through a very difficult time, especially when I thought I would lose everything."
"I want to thank you so much for everything you have done for me and my grandson; it's already making such a difference in our lives. You are some woman and the day I was sent to you was my lucky day. To meet someone like you in these times is a tonic."