‘Service was good and relatable, we came away with more than we were looking for’
– Family Query
‘The service was excellent - no improvements needed. I won a case with the help of
this service, so I definitely would recommend the service, so badly needed. Staff very
efficient. Thank you again’ – General Query.
‘Excellent compassionate support. Catherine was so understanding and kind. I would
highly recommend this service’ - Family Query.
‘Great service, very helpful, and advice given has really helped me understand what I can
do going forward’ - Family Query
‘It was a very pleasant experience, even though I was dreading coming. From the
secretary to the solicitor, it was well run and organised’ - Housing Query.
“It was a great experience, very satisfied.”
“Jane O’Sullivan and the law centre team kept me involved and informed at every stage of my case, I was impressed with their friendly and very professional attitude from start to finish of my case. I would highly recommend Jane and the CLM Northside team. Thank you again Jane.”
“I heard about the service through word of mouth. I had a case that I needed a solicitor’s assistance with. When I went there for the first time, I was greeted with smiles and respect. They listened very carefully and took my case very serious. Moya took my case on for me. Throughout the process, I was kept up to date regularly and assisted in any help I needed. I would have no hesitation in using the service again as I feel they have a lot of respect for clients and they made my stressful situation as comfortable as they
could for me”.
“I found the service excellent and would recommend the service to anybody in the same situation that I was in. Richella made me feel very comfortable.”
"I contacted [Community Law & Mediation] due to difficulties I was having with regard to maternity leave and maternity benefit. My case and rights to maternity leave were not clear cut and fraught with uncertainty; without the support and expertise of the staff at [Community Law & Mediation] I really would have been at a loss in terms of the best approach to take and the skills necessary to do so. Throughout my experience with [Community Law & Mediation] the professional nature of the staff who worked with me was outstanding; I always felt reassured that my case was being dealt with in the best possible way. Not only was the process a positive experience but so too was the outcome at the Equality Tribunal, where I recieved personal and professional support and advice from the staff at [Community Law & Mediation], sincere thanks to you all."
"I was very happy with the service and all the staff were so helpful and a pleasure to deal with. I would have no hesitation recommending the service to anyone."
"It was brilliant. If it wasn't for the service, I would never have got the Carer's back. Community Law & Mediation didn't leave any stone unturned. I was 100% happy"
"The service was very good. If it wasn't for CLM, I wouldn't have got what i got - I would still probably be out there fighting"
"I really appreciate what Jane O'Sullivan did for me and found her very professional. The staff at CLM were very kind and efficient during my time of trouble"
Perhaps the most distinctive feature of a community law centre is its commitment to empowering its clients, staff and the local community. This reflects the view that one of the worst consequences of poverty is the powerlessness of its victims and that the abolition of poverty involves giving disadvantaged individuals and communities control over their own future. In addition, of course, community involvement in determining the policy of a law centre also results in the most effective use of scarce resources as community representatives are best placed to identify the community's greatest needs.