“I heard about the service through word of mouth. My expectations were that all involved would discuss differences in the family. I felt the service delivered all I expected and found the mediators to be very pleasant and helped me to decide what steps I needed to take to help resolve the issues. I would have no hesitation in using the service again but hope it won’t be necessary. I was happy with the regular updates I received from the staff and feel that my situation has improved because of the mediation process“.